Is your Hp laptop cursor not working? You’ve come to the right place. This guide walks you through a simple and effective approach to get your cursor back on track and restore normal control of your laptop.
When the cursor on an HP laptop stops working, it can be caused by a variety of underlying issues. Here’s a detailed breakdown of the possible reasons:
◆ Touchpad driver issues: The touchpad relies on specific drivers to communicate with Windows. If the driver is missing, outdated, or corrupted, the cursor may freeze or disappear.
◆ Operating system bugs or updates: After Windows updates, some system files or drivers may conflict with the touchpad, causing it to stop functioning properly.
◆ Hardware problems: A failing touchpad, damaged ribbon cable, or motherboard issue can prevent the cursor from responding. Physical damage, liquid spills, or wear and tear may also contribute.
◆ External device conflicts: When an external mouse or other input device is connected, sometimes the touchpad is automatically disabled or conflicts occur, resulting in a non-responsive cursor.
◆ Software conflicts: Certain programs or background processes may interfere with the touchpad, particularly software that controls input devices or custom touchpad settings.
Malware or viruses: Rarely, malicious software can affect input devices, causing the cursor to freeze, jump, or disappear entirely.
Here’s a clear guide on how to fix an HP laptop cursor that’s not working, with your listed fixes explained step by step:
If your mouse cursor suddenly disappears, adjusting the pointer settings can often bring it back. Follow these steps:
Step 1. Press Win + R to open the Run dialog. Type control mouse and hit Enter to open the Mouse Properties.
Step 2. Navigate to the Pointers tab using the Tab key and press Enter to select it.
Step 3. In the Scheme dropdown menu, use the arrow keys to choose None.
Step 4. Press Tab to reach the Enable pointer shadow option and press Spacebar to uncheck it.
Step 5. Finally, tab to the OK button and press Enter to save your changes.
This process disables the pointer scheme and shadow, which often restores a missing cursor.
If your mouse stopped working after a recent Windows update, it’s possible that the update didn’t install the latest drivers for your mouse and keyboard. To ensure smooth operation, it’s recommended to connect an external mouse before proceeding. Follow these steps:
Step 1. Open the Windows search bar, type Device Manager, and launch the utility.
Step 2. Find your mouse under the list of devices and double-click to open its properties.
Step 3. Right-click the primary mouse driver and select Update Driver.
Step 4. Choose Search automatically for updated driver software and allow Windows to look for a newer version.
Step 5. Once the driver installs successfully, click Close and restart your PC.
Repeat the same process for your keyboard driver to make sure it’s updated to the latest version.
The laptop’s biometric security feature enhances user protection by ensuring that only authorized individuals can access the device. However, it may also put additional strain on the system, leading to issues such as an unresponsive cursor. To determine whether this is the cause, it is recommended to temporarily disable the biometric function. Follow the steps below to turn off biometric devices on your laptop:
Step 1. Press Windows + R, then type services.msc and click OK.
Step 2. Find and right-click on the biometric service.
Step 3. Select Properties from the menu.
Step 4. In the properties window, under Startup Type, choose Disabled from the drop-down list.
Step 5. Click OK to save the changes.
Restart your computer to apply the new settings.
If the cursor issue is caused by third-party software, you can try resolving it with the following steps:
Step 1. Press Windows + R, type msconfig, and hit Enter.
Step 2. In the General tab, uncheck the option Load startup items under Selective startup.
Step 3. Move to the Services tab, uncheck Hide all Microsoft services, and disable all listed services.
Step 4. Open Task Manager and go to the Startup tab. Right-click on any application that may be interfering with the mouse, then select Disable.
Step 5. Click OK and restart your computer to implement the changes.
PartitionAssistant Recovery is a powerful partition management tool, but when your HP laptop cursor is not working, it can still be helpful for recovering lost data or fixing issues with the laptop’s hard drive. If your cursor isn’t responding, it might be due to a system issue or a software glitch, but there are a few methods you can try using AOMEI Partition Assistant for recovery.
Here’s a general guide to help you recover lost data and fix your system with PartitionAssistant Recovery when your HP laptop cursor is not working:
Step 1. Install and launch PartitionAssistant Recovery. Choose the exact partition or disk where your data is lost and click Scan.
Step 2. Then, the recovery tool starts to scan and search. It will execute the “Quickly Scan" first for finding your deleted data fast, and then execute the “Deep Scan" for searching for other lost data.
Step 3. Once the scan is completed, all deleted files, recycle bins and other missing files will be displayed. Please select the file you would like to recover and then click "Recover".
Step 4. Then, select a folder path to save your recovered files.
Step 5. Wait patiently for this process of recovery to end.
In conclusion, when the cursor on an HP laptop stops working, it could be caused by driver issues, operating system bugs, hardware damage, external device conflicts, software interference, or malware. Troubleshooting steps like adjusting the pointer scheme, updating drivers, disabling biometric devices, and performing a clean boot can help resolve the problem. If data recovery is needed, tools like PartitionAssistant Recovery can assist in recovering lost data and addressing system issues despite the cursor problem.