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What’s the refund policy?
We offer a 90-Day Unconditional Money-Back Guarantee
for AOMEI Partition Assistant, and we offer a 30-Day
Unconditional Money-Back Guarantee for AOMEI FastRecovery.
If you are not completely satisfied with the product you
purchased from us, you should notify us within 90 days or
30 days from the date of the purchase and we will provide
you with a full refund. When you request a refund, our customer
service representatives may inquire about the reason for your
refund so we can improve our products and our customer experience.
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Why the price on the order page is higher
than that of your store and how to avoid it
rightly?
It's due to the VAT (Value Added Tax). The list
price on our store does not include VAT.
VAT is a general consumption tax assessed on the
value added to goods and services and
is borne ultimately by the final consumer. If
you have the privilege of VAT
Exemption, please enter VAT Exemption ID at the
checkout.
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Which methods can be used for payment?
We accept PayPal, Visa, MasterCard, Discover,
American Express, JCB, and check cards or
ATM cards connected with one of the major credit
card companies listed above. We also
accept Wire Transfer, iDEAL, SEPA.
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What’s the product delivery policy and is
there an invoice?
Real-time delivery. Usually, once your order is
processed successfully, the download
link, license code and an electronic invoice of
the software will be immediately sent to
your email.
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What after-sales services are available?
We provide lifetime free technical support via
email so far. If you have any problem
about our products, we recommend you send us
email with your problem. Also, you are also
welcomed to ask questions on AOMEI Twitter,
Facebook and Forum. Upgrade Policy:
Minor updates are free. For the major upgrades,
you only need to pay a small amount of
upgrade fee to enjoy the full set of advantages
of later new versions. If you have
already purchased "Lifetime Free Upgrades"
before,
you can upgrade to the latest version without
extra pay in the future.
