How to Fix Sign In Options Not Showing Up in Windows 11 and 10?

This guide explains why sign in options may not appear in Windows 11 or 10. It provides clear solutions to restore missing login methods and ensure you can access your computer easily.

Posted by @Irene September 11, 2025 Updated By @Irene September 11, 2025

Why are sign-in options not showing up in Windows PCs?

If the password or PIN sign-in options are not showing on your Windows 11 or 10 PC, you’re not the only one. This problem can stop you from logging in, but there are clear reasons behind it and simple fixes.

One common cause is system updates. Sometimes, a recent update may change or remove your sign-in settings. Restarting your PC or checking for more updates can often solve this. If the issue started after an update, rolling it back may help.

Another reason is user account problems. A corrupted or misconfigured account may hide the sign-in options. In this case, restarting in Safe Mode and creating a new account could fix the issue.

Security settings can also play a role. If certain settings are changed, options like password or PIN login may be disabled. You can go to Settings > Accounts > Sign-in options to re-enable them.

Lastly, entering the wrong password too many times might cause Windows to hide the sign-in options for security reasons. If that happens, you can use a password reset disk or a tool like AOMEI Partition Assistant to reset your password. Once you know the reasons behind the issue, it’s much easier to bring back your sign-in options. Let’s go through some simple steps to help you fix it.

How to fix sign-in options not loading in Windows 10 and 11?

Way 1. Remove your admin password

If sign-in options are not loading in Windows 10 or 11, it may be because the wrong password was entered too many times. For security, Windows can hide or disable these options, making it harder to log in.

If you forgot your password and don’t have a reset disk, a tool like AOMEI Partition Assistant can help. With just a USB drive and another working computer, you can create a bootable reset tool. Using its Password Reset feature, you can quickly remove your password or PIN and regain access to your PC without complex steps.

In addition to password reset, AOMEI Partition Assistant also offers useful features such as data recovery, disk cloning, and OS migration. This makes it not only a way to fix sign-in problems but also a reliable tool to keep your computer running smoothly.

AOMEI Partition Assistant

The Best Windows Disk Partition Manager and PC Optimizer

Part 1. Create Windows password reset USB

Step 1. On the main interface, click ToolsReset Windows Password.

Step 2. Click Next to create a bootable USB.

Step 3. Here, choose the target USB drive and click Proceed.

Step 4. Read the information pop out and click Yes.

When the creation is successful, plug the USB into the PC where the password needs to be reset or removed.

Part 2. Reset forgot Windows password

Step 1. Insert the password reset USB created just now and change boot order to make the PC boot from the USB.

Step 2. After loading, you will see AOMEI Partition Assistant. Click Reset Windows Password and select the OS and click Next.

Step 3. Select the account which you want to reset the password, and then select the options you want to perform: Remove Account Password or Reset Account Password. Then, click Next.

Step 4. If you want to reset the password, type the new password in the new window and click Yes to confirm.

Step 5. Finally, restart your computer and log in to Windows 10 with the new password.

Way 2. Run startup repair

If your Windows 11 login screen is missing, you can try using Windows Startup Repair to fix the issue. If your Windows isn’t starting at all and you can’t reach the Advanced Startup Options, using a bootable Windows installation drive can help.

Step 1. Begin by inserting your bootable Windows 10 installation USB or DVD into the computer.

Step 2. Power on your computer and press the appropriate key (usually F2F10F12, or Esc) to open the Boot Menu. Select your USB or DVD drive to boot from it.

Step 3. When the Windows Setup screen appears, choose your preferred language, time, and keyboard input, then click Next.

Step 4. On the Windows installation screen, do not proceed with the installation. Instead, select Repair your computer in the lower-left corner.

Step 5. Now, go to Troubleshoot > Advanced options > Startup Repair. Windows will start scanning for problems and attempt to fix any issues that prevent it from booting.

Way 3. Boot into Safe Mode and disable startup programs

In some cases, you may be able to access your computer in Safe Mode. If that works, you can try several solutions to resolve the Windows 11 sign-in options missing issue.

Step 1. Enter Windows Recovery Environment (WinRE) and go to Troubleshoot, then select Advanced options followed by Startup Settings. Press the F4 or F5 key to boot Windows in Safe Mode.

Step 2. Press the "Windows + X" keys and select Task Manager from the pop-up menu. In Task Manager, navigate to the Startup tab. Right-click each startup application and disable them. Restart your computer in normal mode.

Way 4. Restart Related Services

One simple fix is to restart the system services that control login details and biometric features. Refreshing these services can often restore missing sign-in options. This method is quick and doesn’t require advanced skills.

Step 1. Press Win + R to open the Run dialog.

Step 2. Type services.msc and press Enter to open the Services window.

Step 3. Scroll down and find Credential Manager. Double-click it, set the Startup type to Automatic, then click Start if it’s stopped, and confirm with Apply.

Step 4. Locate Windows Biometric Service and repeat the same steps.

Step 5. Close the Services window and restart your computer to see if the sign-in options are restored.

If this doesn’t solve the issue, don’t worry. The next method involves renaming a system folder to refresh the settings.

Conclusion

In summary, sign in options not showing up in Windows 10 or 11 can happen due to updates, account issues, security settings, or repeated wrong password attempts. Fortunately, there are several ways to fix it, from resetting your password with tools like AOMEI Partition Assistant, running Startup Repair, booting into Safe Mode, or restarting related system services. By following these steps, you can quickly restore your sign-in options and regain full access to your PC.