[Tips and Guide] How to Fix Windows Update Error 80072EFE?

There are 6 solutions are proven effectively in solving Windows update error 80072EFE. Follow the step-by-step guidance to fix Windows update error code 80072EFE now.


By Irene / Updated on May 6, 2024

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User case: I encounter Windows update error 80072EFE


Currently I'm running Windows 7 Pro x64 and recently started receiving the error code 80072EFE when trying to update Windows. - I am running Webroot Security and turned off its firewall and windows firewall with no success.

- I have performed a system scan with Webroot with 0 problems found.

- I have run TDSSKiller with 0 problems found.

I'm out of options and need your help!

- Question from Microsoft Community

What is Windows Update error 80072EFE? It is a common issue experienced by users across various Windows versions, with a notable occurrence on Windows 7. The error code 80072EFE generally means there's a communication issue between your computer and the Windows Update servers. Specifically, this happens when the Windows 7 Update service can't find or install new updates on your computer.

The communication issue may also manifest as both the error code 80072EFE and 0x80092004, a situation commonly observed in both Windows 7 and Windows Server 2008(R2) at times. But no need to worry! Today, we're here to share how to deal with the situation when you come across error code 80072EFE.


6 solutions for solving Windows update error 80072EFE

This error may arise from common issues like network connectivity problems, malware, incorrect date/time settings, or conflicts with hardware/software. Now, let's see how to efficiently resolve the Windows update error 80072EFE issue with the solutions.

Preparation: Back up your important Windows data

To fix Windows error code 80072EFE may involve in some system changes. As a precaution against unforeseen events leading to system crashes and data loss, it is highly recommended to back up your essential Windows data in advance.

Consider using AOMEI Partition Assistant Professional, an excellent choice for this purpose. Its Clone Disk function enables users to create an entire copy of their Windows PC, including all files, programs, and even the operating system. In the event of accidents, this backup allows for a quick restoration, ensuring a swift return to normalcy.

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Step 1. Run the installed AOMEI Partition Assistant Professional. Click “Clone" from the top menu, and select the "Clone Disk" feature.

clone disk

Step 2. Then choose the clone method to copy the selected disk and hit the “Next” button. If you are cloning a large hard disk to a smaller one, choose the first option, please.

Copy Disk Quickly

Step 3. Select a destination disk to contain all data from the source disk, and click “Next”. If the destination disk is an SSD drive, you can tick “Optimize the performance of SSD” option during the process, which can help make 4K alignment on SSD partitions.

Select Destination Disk

Step 4. You can adjust partition size in this window if you choose “Clone Disk Quickly” above. After everything is done, hit on “Next” to continue.

Edit Disk

1. Clone without resizing partitions: All partition will be cloned to the target disk as the original partition size. It is available when the target disk is large enough to hold all partitions on the source disk.
2. Fit partitions to entire disk: All partitions will be cloned to the target disk and take up its full capacity according to the original partition size proportion.
3. Edit partitions on this disk: You can change every partition size on the target disk as you need.

Step 5. A note will appear to tell you how to boot from the cloned disk. You can read it carefully, and then click “Finish”.


Step 6. Click “Apply” to commit the pending operation.


Solution 1: Run Windows Update Troubleshooter

Windows provides a built-in tool designed to address errors, including Windows error code 80072EFE. This program can troubleshoot various issues and guide you through the process of resolving them, helping you restore your device to optimal functionality. Let’s see how to run the Windows Update troubleshooter step by step.

Step 1. Navigate to the Start Menu and search for "Troubleshoot". Click on "Troubleshoot Settings" and open "Additional troubleshooters".


Step 2. Choose "Windows Update" and run the Troubleshooter.

windows update

Then, this tool scans for errors and provides suggested solutions for you to follow.

Solution 2: Delete CatRoot2 Folder for Windows Update

Error 80072efe can be caused by corrupt Windows Update cache files. To solve this problem, you can delete the corrupted or affected files by deleting the CatRoot2 folder. Follow the steps outlined below to delete this folder.

Step 1. Press the Windows button and R key simultaneously. Type services.msc in the box, then tap "OK".


Step 2. Locate "Cryptographic Services" and double-click to launch it.


Step 3. Choose "Stop", then click "OK" to exit. Simultaneously press the Windows button with the E key. Then type "C:WindowsSystem32", right-click on CatRoot2, and delete it.


Remember, to follow these steps carefully to delete a file from the system folder.

Solution 3: Run Network Adapter Troubleshooter

Poor network or network interruptions are also the major factors of causing Windows update error code 80072EFE. To identify issues affecting the seamless operation of a designated network, Windows provides a built-in troubleshooter.

Step 1. Go to the Start menu, search for "Troubleshoot", and open "Troubleshoot Settings". Browse "Additional Troubleshooters".

Step 2. Look for "Network Adapter" and run the Troubleshooter.


Step 3. Select "Run the troubleshooter" to begin the examination.


Solution 4: Install KB3138612 Update Patch

To address the Windows error code 80072EFE, a patch has been introduced by Windows. By downloading and KB3138612 update patch from the Microsoft Update Catalog, you can solve the issue. This method is especially useful for users meeting the Windows 7 update error 80072EFE.

Step 1. Search for "Windows Update Client for Windows 7 Page" in your web browser. Tap "Download Package Link" and confirm the download.


Step 2. Open the downloaded folder and install KB3138612 using the installer.


Step 3. After downloading, open the folder and install KB3138612 using the downloaded installer.

Solution 5: Disable 3rd Party Firewall and Antivirus Software

Third-party programs like antivirus software may cause conflicts, contributing to error 80072EFE. You can disable them with these steps.

Step 1. Go to your device's Control Panel and select "Programs and Features".


Step 2. Find the third-party antivirus program, click to choose, and tap "Uninstall". Please confirm the uninstallation.


Step 3. Reboot the system after uninstalling to check if the Windows error code 80072EFE persists.

Solution 6: Reset Windows Update Components

Resetting the Windows Update components is a common troubleshooting step to resolve update-related issues on Windows systems when you find Windows error code 80072EFE.

Note: It's important to note that while these steps can help resolve many update-related issues, they should be approached with caution. Ensure you have a backup of important data before making any changes to your system. Additionally, it's recommended to check for updated guidance or specific instructions from Microsoft, as procedures can change with different Windows versions.

Step 1. To open Command Prompt as an administrator

Step 2. Paste and press enter for these commands:

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver


Step 3. Open File Explorer, search for "CatRoot2 and Software Distribution" folders, and delete their contents.

Step 4. Re-run Command Prompt with the same commands and close the window. Reboot the system to save the new settings.

Step 5. This comprehensive fix resets system settings and can resolve the error.

Tip: What to do when you suffer data loss without backup?

Accidents can occur at any unforeseen moment. If you encounter system crashes or other unfortunate events leading to data loss, and you haven't created a backup beforehand, what should you do? Fortunately, AOMEI Partition Assistant Professional anticipates such scenarios. In case of data loss, it comes equipped with a Recover Data feature specifically designed to retrieve lost data from a range of scenarios.

Whether you've lost data due to formatting, system crashes, a virus attack, or accidental deletion, it can easily assist you in recovering them. Moreover, it is effective across various storage devices and file types. In other words, you can recover lost files, emails, videos, pictures, etc., from HDD, SSD, USB, SD cards, and more.



Windows update error 80072EFE is not difficult to solve if you follow the comprehensive guidance. But it is advisable to create a backup beforehand in case of data loss. Even if a loss occurs, you can rely on AOMEI Partition Assistant’s Recover Data feature to retrieve them.

If you want to upgrade your device, OS Migration and Clone Disk allow you transfer the needed data within minutes. App Mover, Allocate Free Space, Delete Large Files, or Duplicate Files Finder can keep your PC clean and organized. These features are especially useful for storage expansion. For Windows Server users, please choose the AOMEI Partition Assistant Server edition.

Irene · Staff Editor
Irene is an Editor of AOMEI Technology. She devotes herself in giving insightful thoughts on common computer problems with simple and clear guidance. Irene loves to help people solve problems and explore more solutions on relevant issues. She loves reading, singing and travelling.