“Hello all, I am facing an annoying issue now, I have two hard drives in my computer. But recently I noticed that one of the hard drives cannot be detected by Windows 7. It shows up in BIOS but not in Windows File Explorer. Also I went to Disk Management and it did not even show up there. It’s like it thinks the drive does not exist at all. Any thoughts on what might cause this or how to fix it? Thanks”
Plenty of computer users meet “BIOS detect hard drive but Windows does not” problem, or other similar issues like “second hard drive not detected in Windows”. And the possible causes for such similar issues can be incompatible file system, drive letter missing, driver issues, damaged MBR or other partition issues on the external hard drive. In a worst-case scenario, the drive itself has been dead already.
How to fix “Windows not detect hard drive” in Windows 10/8/7?
After knowing what might trigger the Windows not detecting hard drive but BIOS does, now let’s take a look at how to diagnose undetected external drives in Windows under different situations.
Situation 1. Hard drive does not show up in File Explorer
First of all, open Disk Management to check if the undetectable hard drive can be found in it. If you can see the hard drive in Disk Management, but it does not show up in File Explorer. Try the following methods.
If the disk is marked as “not initialized”, then you cannot see it in File Explorer. So you need to initialize it first.
To initialize the hard drive in Disk Management, follow the steps: right click the hard drive, select “Initialize Disk” from the given menu, in the Initialize Disk dialog box, make sure that the correct disk is selected, select the partition style (GPT or MBR) and click “OK”.
Then, the hard drive will be shown as unallocated space, right click the unallocated space and choose “Create New Simple Volume”, then follow the prompts to partition the hard drive. Finally, you can open the File Explorer to check whether the hard drive is visible or not.
If the hard drive doesn’t have a letter by its name, Windows File Explorer won't detect disk partition and you won’t be able to access it, either. So, you need to assign drive letter to it or change its drive letter and hopefully, the hard disk will show up in Windows.
Step 1. Get into Disk Management. Find the hard drive with a problem and right click on it
Step 2. Select “Change Drive Letter and Paths…”.
Step 3. In this window, click on “Add” to assign drive letter to hard drive partition or click “Change” to change drive letter.
If you format disk to Ext 4 or other incompatible Windows file systems, you will also meet "BIOS detect hard drive but Windows does not" issue. Then you ought to format it to FAT32/NTFS and other certain file system compatible with Windows system. Of course, you can do this in Disk Management, but if the hard drive is over 32GB and you want to format it to FAT32, you will find there is no “FAT32” option for you to select during the formatting process.
Thereby, it is better to apply a professional disk formatting tool-AOMEI Partition Assistant Standard. It breaks the limit of 32GB in partition size and can format large hard drive to FAT32. Below are detailed steps of formatting the hard drive to FAT32.
Step 1. Download the free AOMEI Partition Assistant. Install and launch it on your Windows computer. Right click a partition on the undetectable hard drive and select “Format Partition”.
Step 2. Choose “FAT32” in the File System drop-down menu and click “OK”.
Step 3. Back to the main interface, click “Apply” to commit the pending operation.
If it is the damaged MBR that causes the Windows not detecting hard drive but bios does, you can also use AOMEI Partition Assistant to directly rebuild MBR.
Step 1. Right click the hard drive that cannot be detected by Windows, select “Rebuild MBR”.
Step 2. In the pop-out window, select the proper MBR type for your current OS, and click “OK”.
Step 3. Back to the main interface, click “Apply” to commit the operation.
Situation 2. Hard drive does not show up in Disk Management
What to do if the hard drive does not even show up in Disk Management? The following methods are worth trying.
If the hard drive device driver is outdated, then BIOS can see hard drives but windows can't. In such case, you need to update the driver in Device Manager.
Step 1. Go to Search box, type “device manager” and press Enter.
Step 2. Expand “Disk driver” and locate the hard drive that Windows does not detect.
Step 3. Right-click on the disk and select "Update Driver Software…" from context menu.
Step 4. Select Search automatically for updated driver software.
What’s more, you can also directly select “Uninstall” from the drop-down menu, then restart PC and Windows will automatically update and reinstall the driver of the disk.
If Windows does not detect disk partition but BIOS can, you can enter BIOS to check status of the hard drive. That's because the hard drive might be turned OFF in System Setup, for some motherboard manufactures disable unused ports in BIOS by default. In such case, you need to turn it ON accordingly.
For “BIOS detect hard drive but Windows does not” issue, you can try the methods listed above. It is worth mentioning that you can also apply AOMEI Partition Assistant to check bad sectors on the hard disk if necessary. Its advanced Professional Edition comes with many more amazing functions, like dividing a hard drive into several partition in two clicks, migrating OS between MBR and GPT disks, recovering missing partitions and more.