Fixed: Volume Information For This Disk Cannot Be Found (7 Solutions)

How can I do when encounter volume information for this disk cannot be found problem? In this post, you’ll learn 7 solutions to solve it.


By Tina / Updated on August 23, 2023

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Help! The volume information for the disk cannot be found

" I purchased a Crucial SSD for my laptop. But I could only find it in device manager. When I found it there I checked the properties and it doesn't seem to be recognizing the capacity of the SSD. I tried "populating it" and it says volume information for this disk cannot be found. From what I can tell I need to return it and get a replacement, but I wanted to give it one last go and ask here. Any tips guys? Any help is appreciated.

- Question from

Why volume information for the disk cannot be found?

When you change a new SSD, it is very disappointing to encounter the volume information for this disk cannot be found problem. Why does this problem occur? The following are the main reasons:

There are viruses on the hard drive or PC.
The current Windows version does not match the hard drive.
The disk driver is outdated, and it cannot compatible with the hard drive.
The system files are damaged.
The file format of this hard drive cannot be recognized.
The PC has malfunctioned.
There are some bad sectors in the hard disk.

Volume Cannot Be Found

How to fix "volume information for the disk cannot be found" issue

If you're worry about SSD/HDD volume information for this disk cannot be found, you can install the hard drive to another PC and see whether you can see the disk information. If you don't have another PC, here, we will share 7 methods for you to fix it.

▶ Solution 1. Remove virus with antivirus software

When you cannot see the disk information on the PC, you should check and remove the viruses on the hard disk first. The Windows built-in tool CMD or virus-cleaning freeware can do it.

Antivirus Software

▶ Solution 2. Update Windows OS

It is said that the mismatch between the Windows version and the hard disk will also cause the problem, so it is also recommended that you update the Windows OS. The detailed steps are as follows.

Step 1. Open the "Setting" and click "Windows Update".

Windows Update

Step 2. Then click "Check for updates" and follow the wizard to do the next operation.

Check For Update

▶ Solution 3. Update the device driver

Device driver is a special program, it enables the connection between PC and the target hard drive. Only through it, the PC OS can use the hardware device. When the driver is outdated, SSD/ HDD volume information for this disk cannot be found issue also will appear.

Step 1. Press "Window" and input "device manager", then press "Enter". In the new window, click "Disk drives".

Step 2. Click "Disk Drives" and right-click the hard drive you want to update, click "Update driver".

Update Driver Manage

Step 3. In the small window, click "Search automatically for updated driver software" and "Cancel" in turn.

Search Automatically Update Driver

▶ Solution 4. Repair the system files

Repairing system files is also a method worth trying, because the damaged system files will cause you cannot get the hard disk information. Here is the detailed guide:

Step 1. Press "Windows + R" at the same time. Type "cmd" and then press "Enter" to open the tool.

Step 2. In the CMD window, input "sfc /scannow" and press "Enter".

▶ Solution 5. Recreate the partitions on the hard drive

To effectively solve the problem of "Volume information for this disk cannot be found", you can choose to recreate the hard disk partitions. Here are two tools for you.

☀ Method 1. Create partitions via CMD

By executing the commands entered, CMD can create the partitions you need in the hard disk.

Step 1. Click "Start" and input "cmd", then type "diskpart" and press "Enter".

Step 2. In the new window, type the commands below and hit "Enter" each time. (Before creating new partitions, you should input "Clean" to delete all current partitions.)

•list disk
• select disk 0
• create partition primary

Create Partition

Tip: When you see "Diskpart succeeded in creating the specified partition", you can type "assign letter=x" to assign the drive letter of the new partitions.

☀ Method 2. Create partitions with a free and reliable disk manager

Don't want to operate the complicated commands on CMD? Then you can try AOMEI Partition Assistant Standard, it is a simple and practical freeware.

Different from the dull interface of CMD, it provides you with a cleaner and brighter operation interface. With just a few clicks, you can use it to safely create new partitions on the target hard drive.

In addition, you can also enjoy multiple disk management functions for free, such as Wipe hard drive, Clone data partition, PC Cleaner, etc.

Download Freeware Win 11/10/8.1/8/7/XP
Secure Download

Note: If you want to create partitions on Windows Server PC, the Server Version is the best version for you.

Step1. Download and open AOMEI Partition Assistant Standard, right-click the partition on target hard drive, then click "Delete Partition", and repeat this operation until all partitions on the disk are deleted.

Delete Partition

Step 2. Then right click the target partition and click "Create Partition".

Create Partition

Step 3. In the new popped window, drag the double arrow or input the amount of the partition size, then click "OK".

Resize Partition

Step 4. Click "Apply" to create new partitions on the hard drive.


▶ Solution 6. Format the hard drive

The incompatibility between the file system of the hard drive and PC is also a potential cause. So, you can try to format the target hard drive.

Step 1. In the main interface, right-click the target drive and click "Format Partition".

Format Partition

Step 2. Input partition label and select "FAT32", then click "OK".

FAT 32

Step 3. Click "Apply" to format the whole target disk.


▶ Solution 7. Check and remove bad sectors

When all the mentioned methods can't fix volume for this disk cannot be found, you need to check if there are bad sectors on the disk.

Step 1. Right-click the hard drive with something wrong and click "Check Partition".

Check Partition

Step 2. Click "Check partition and fix errors in this partition by using chkdsk.exe" and "OK" in turn.

Fix Errors

Step 3. When the bad sectors have been removed, click "OK".

Click OK


How to fix the volume information for this disk cannot be found issue? In this post, we've shared 7 solutions for you. Besides, we also provide a powerful tool to easily solve the problem.

There're more advanced functions like Allocate free space, App Mover, Disk Clone Wizard, etc., if you want to better manage the PC, please turn to the Professional Version.

Tina · Staff Editor
Tina is an English editor of AOMEI Technology. She has a positive attitude and full of energy. On her work, she always keeps thinking to figure out the solutions for users' problems, and writes the answers so that can help someone. In her daily life, she likes to sing, watch TV and sleep. She always being grateful and happy to all the things happened and all the people encountered.