How To Fix Password Incorrect in 4 methods

If the system notice that the password incorrect when you log in, you can read this passage to remove or reset the original password.


By Irene / Updated on May 12, 2023

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“My username/password incorrect at Windows 10 startup!”

What may cause the password incorrect? Well, with careful recollecting, the accidental press of the Caps Lock key, a complicated password left in a disappeared notebook, or a blurred memory of hints. Anyway, the most important thing is to close off the window which notices “Incorrect username or password” and then access your computer.

We have to say that many computer users have encountered the same embarrassing situations before. By following the suggestions we provided, most of them successfully addressed this problem. So, to help you get out of similar trouble, we will share the 4 most practical and useful methods they recommend today.

pc unlock

How to fix password incorrect

If the username or password is incorrect Windows 10 startup, use security questions, system factory reset, and Microsoft account can cope with that. However, those three methods should be met corresponding requirements, so most users recommend using a handy tool to avoid that. Let’s continue to read to know more about them.

Method 1. Use security questions to reset incorrect password

Security questions, for the Windows 10 version 1803 or later OS, are a fast and convenient way to reset the incorrect password by correctly answering the setting questions.

Step 1. If you type incorrect password twice, the screen will show up a reset password button below the blank. Click it to continue the process.

win 11 click reset password

Step 2. Answer the questions you have set before in turn. Then follow the guidance to move on.

win 11 security question

Step 3. This step allows you to reset incorrect password. Type the new password and confirm it and then use the new one to log in.

Method 2. Remove incorrect password via factory reset

If the incorrect username or password is present, try this straightforward but a little rough approach to remove it. But please notice that a factory reset will erase the data of your program and settings.

Step 1. Remove all external devices from your computer. Hit the “Win+I” key simultaneously to open Settings. Select System> Recovery > Reset PC.

Step 2. Click the “Remove everything” button.

reset remove everything

Step 3. Then follow the step-by-step instructions of the system. All the processes may cost around 2 hours.

click on reset

Method 3. Reset Windows 10 password online if password incorrect

To fix the incorrect username or password, using a Microsoft account can also be helpful. But it requires you to use a Microsoft account to log into Windows beforehand. All the steps are pretty simple if you have one account.

Step 1. Select “Forgot password

forget password

Step 2. Enter the username of your Microsoft account. But please notice that you may be required an email account for verification by default. Then click “Get Code”.

change microsoft account password 1

Notice: If the email verification is not available, you can try another choice. But it requires to be pre-configured. If you have not configured any verification alternative or there is no place for typing code, you cannot reset the password in this way.

Step 3. Microsoft will send a code to your email or phone. Input it into the blank, and select “Next”.

change microsoft account password 2

Step 3. Now, you can type a new password. After finishing, log in to your PC administrator account.

Method 4. Easily reset/remove password with a handy tool

Due to technological limitations, the above methods that require version requirements or a Microsoft account may obstruct users from resetting or removing passwords to a greater or lesser degree. Or you probably carry a risk of losing important data if you choose factory reset. Furthermore, if you have griped on other relevant approaches before, it is hard to say which one is more energy-consuming between preparing a reset disk or USB and breaking the aforementioned limitations.

That is why most users recommend using a safe and handy tool, AOMEI Partition Assistant Professional, which supports Windows 11/10/8/8.1/7/XP/Vista, to effectively fix the incorrect password problem—all you need to do is prepare an empty USB. It allows you to create a reset USB on the spot, and use it on any PC with the supported Windows PC. In other words, you can create one on Windows 7 for your Windows 10 computer.

Free Download Win 11/10/8.1/8/7/XP
Secure Download

Things get much easier if the username or password is incorrect Windows 10 startup, right? Now, let’s follow the guidance to reset or remove the password!

Step 1. Connect a USB to your computer and launch the installed AOMEI Partition Assistant. Select “Tools” in the top pane and click “Reset Windows Password” from the menu.

reset password

Step 2. The window will notice you create a WinPE bootable media. Read it and then click “Next” to go on.

create password reset disk

Step 3. Three ways are available to create bootable media based on Windows PE. Choose one and click “Proceed” (USB Boot Device is recommended).

select usb device

Step 4. The USB flash drive requires to be formatted, and all the data will be wiped. Please make a backup of your important data in advance.


Step 5. Boot the PC from this bootable USB. And choose the Windows system with selecting “Next” button.

select windows system

Notice: You need to enter BIOS to change boot order under the menu, and then you can boot from the Windows PE USB flash drive, CD, or DVD

Step 6. Choose the target account, and select the choice you hope to operate.

You can see two choices here: Remove Account Password and Reset Account Password

select account


• You can select “Remove Account Password” and click “Next” to have the operation to remove Windows 10 password.

• You can select “Reset Account Password” if you would like to reset it. After clicking, you can input the new password and confirm it to reset. And then select “Yes” to start the operation.

set new password

When you complete the operations, you can click “Reboot Computer” to restart.

To sum up

Let’s cast our mind back to the solutions of password incorrect in this passage. We show 4 methods to fix this problem: answering security questions, use a factory reset or a Microsoft account, at last, using a handy tool. As for security questions and Microsoft account, you need to meet the corresponding requirements. And if your computer does not store many important data, try a factory reset, which can be simple and useful. But if none of them can meet your demands, AOMEI Partition Assistant can be your ideal choice.

In fact, “Reset Password” is just one of the popular and functional features of the powerful utility. People also share other advanced features like fixing disk via repair USB, converting disks to MBR/GPT without OS, and relocating programs to another drive for their families or friends. For Windows Server users, the Server edition can actively develop your computer efficiency.

Irene · Staff Editor
Irene is an Editor of AOMEI Technology. She devotes herself in giving insightful thoughts on common computer problems with simple and clear guidance. Irene loves to help people solve problems and explore more solutions on relevant issues. She loves reading, singing and travelling.