By Cherry / Last Updated February 26, 2020

Samsung Magician secure erase greyed out

“I just want to sell my 500GB Samsung SSD 840 EVO. Before the transaction, I would like to use Samsung Magician Secure Erase to secure erase the SSD to protect my privacy by quickly and permanently destroying all stored data so that data recovery is impossible. However, when I followed the Samsung Magician Secure Erase Instructions both online and on the Secure Erase program to erase my Samsung SSD 840 EVO, the Samsung Magician Secure Erase not working. Why? How can I solve it?”

840EVO Erase

About Samsung Magician

Samsung Magician is a software package of Samsung that is used for managing Samsung SSD. Its Secure Erase utility creates a bootable USB that can be used to destroy all data stored on Samsung SSD by erasing data from all cells. Meanwhile, it will reset the SSD to its factory state if there are problems with performance or operation of the SSD, such as running slower than before.

To use Samsung Magician Secure Erase to secure erase SSD, you have to create a bootable USB drive or a bootable CD/DVD DOS with Samsung Magician. And then, boot from the USB or CD that you created from Samsung Magician. It should find your Samsung 840 EVO SSD, and after a couple of warnings, erase the drive completely. However, you may meet the problem that the Samsung Magician Secure Erase greyed out, just like the Scenario.

How to solve Samsung Secure Erase not working?

There are many reasons would cause Samsung Magician Secure Erase greyed out. For example, you will get a message saying the SSD is in a “frozen state”. If you meet the problem, you should replug it and try again. If there still has the problem, you may figure out why it happens or consider finding a Samsung Magician alternative.

Speaking of finding a Samsung Magician alternative to solve the problem of Samsung Magician Secure Erase greyed out, here we highly recommend AOMEI Partition Assistant Professional, which can free secure erase SSD with multiple SSD brands such as Samsung SSD, Kingston SSD, Hitachi SSD, SanDisk SSD, etc. AOMEI Partition Assistant provides you a simple way to secure erase SSD. Besides, it is also a great SSD manager that can help you manage your SSD at the best status such as SSD 4K alignment.

Actually, AOMEI Partition Assistant also allows you to wipe hard drive when you need it. You need to backup important data or transfer data to another drive before, and format the entire hard drive so that it can be reset to the factory settings, and recover its properties. However, this way is not suitable for the SSD cause the way to write data on SSD is totally different from to write on an HDD. While Secure Erase SSD of AOMEI Partition Assistant Professional is different from hard drive format. It will erase all data stored on the SSD, and all records including the main control Trim, CG recovery, and wear balance. Totally reset to its factory settings and recovery SSD’s properties in a certain way. Well, how to secure erase SSD with AOMEI Partition Assistant?

Detailed steps to secure erase SSD

Here we take an example of secure erase Samsung SSD with AOMEI Partition Assistant Professional. And you can follow the steps below:


  • A computer installed with Windows 7 operating system;

  • A Samsung SSD;

  • AOMEI Partition Assistant Professional.

Step 1. Connect the SSD to your Windows 7 computer via SATA port, make sure it can be detected. Install and run AOMEI Partition Assistant Professional. Right-click the SSD and choose SSD Secure Erase.

Step 2. It will give you a notice for the operation, read it, click Next. And then elect the Samsung SSD that you want to securely erase and click Next.

Step 3. Here you may see the SSD is in a frozen state and you cannot continue to secure erase it. Thus, you need to perform a hot swap for this SSD to relieve the frozen state*.

Step 5. Click Next after the hot swap. Then Samsung SSD secure erase progress will start.

* Perform a hot swap for SSD
1. If you meet the warning that the SSD is in frozen state, you need to perform a hot swap for the SSD. The following steps can unfreeze the SSD. But you need to follow the steps strictly in order to avoid the unpredictable error.
2. Please open computer case cover. If it is laptop, open its back cover or hard shell;
3. Find the SSD that need to be secure erased;
4. Unplug the power cable from the SSD;
5. Unplug SSD’s SATA cable;
6. Replug the SATA cable to the SATA port of SSD;
7. Replug power cable to the power port.
8. So far, you have finished the hot swap operation, and you can continue to secure erase SSD.

Tips: Do not turn off your computer and applications during the operations.


The AOMEI Partition Assistant should be the best Samsung Magician alternative. Not only because it can avoid the problem that Samsung Magician Secure Erase greyed out, but also because it can help you use SSD better and more flexible. You can use it to format SSD, make the best disk partition for SSD, and so on.