By Ailsa / Last Updated February 26, 2020

SanDisk Cruzer Not Recognized in Windows 7/8/10

I have a problem in my Windows 7 computer, recently I got an error message “USB Device Not Recognized” when I plugged my SanDisk Cruzer Glide 16GB USB flash drive into my computer. Did it means my SanDisk Cruzer got corrupted or something? Why is this happening and how can I resolve the problem? I have something really important data on that drive, Please give me some advice, thanks in advance.

USB Device Not Recognized

Why the SanDisk Cruzer Glide 16GB USB flash drive not recognized by Windows PC? Maybe you should figure out the reasons, if you have no idea about the reasons, you can refer to these reasons below:

  • The USB port may be not working.

  • USB device is disabled in BIOS.

  • Your Windows OS is out of date.

  • There might be a drive letter conflict.

  • SanDisk Cruzer USB drive is affected by virus.

  • The SanDisk Cruzer drive is spoiled physically.

By the way, SanDisk Cruzer USB flash drive includes SanDisk Cruzer blade 16GB, Glide 16GB, CZ36 32GB, Fit USB flash drive, etc. Refer to these reasons if you have the same issue in these devices.

Emergency Measure When SanDisk Cruzer Not Recognized

According to the above possible causes, you can take actions to make SanDisk Cruzer recognized by Windows PC. You can try the below ways to troubleshoot first:

  • Try other USB ports or other computers to see where the problem is.

  • Enable the USB device in BIOS to make sure your BIOS can detect your SanDisk Cruzer USB drive.

  • Install the latest Windows updates to check if the problem can be solved.

  • Using antivirus software to remove virus.

  • Assign a drive letter to SanDisk Cruzer USB drive if the light is on or flashing on the flash drive but the SanDisk Cruzer does not show up under My Computer when plugged in.

If these solutions still cannot repair SanDisk Cruzer not recognized problem, the best way is trying another reliable way.

Reliable Way to Fix SanDisk Cruzer Not Working Issue

The another reliable way is to use the best free disk partition manager software-AOMEI Partition Assistant Standard to format SanDisk 16GB Cruzer Blade or Glide USB flash drive. The specific steps are showing below:

First of all, free download AOMEI Partition Assistant Standard, run the freeware after installing. Insert the SanDisk 16GB Cruzer Blade or Glide USB drive to the PC.

Second, right click the SanDisk 16GB Cruzer Blade or Glide USB drive, and select Format Partition.

Format Partition

Third, choose the proper File System for SanDisk Cruzer 16GB USB drive, edit the Partition Label and Cluster Size if required, then press OK.

File System

At last, press Apply to confirm format SanDisk Cruzer 16GB USB flash drive.


After that, you will find the SanDisk Cruzer not recognized issue is resolved. Your SanDisk Cruzer should be damaged physically if all these methods cannot fix the problem, you’d better buy another one.


This freeware also provides you the ability to remove write protection for SanDisk Cruzer USB drive, create bootable media on SanDisk USB drive when SanDisk Cruzer not bootable, convert SanDisk Cruzer USB between FAT32 and NTFS without losing data, and more. For advanced users, you can try AOMEI Partition Assistant Professional to allocate free space from one partition to another, convert primary partition to logical partition, etc.