Why Does My Computer Keep Crashing? 12 Options to Fix It

If you don’t know why does my computer keep crashing, you can find out the reasons and some solutions for this issue.


By Tina / Updated on August 23, 2023

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Why does my computer keep crashing?


"My PC keeps crashing when playing games. It only crashes when I go to load into a game. It will shut down immediately. I can browse the web or watch YOUTUBE all day long without issue. I have run memory test. Scanned files and repaired them. I have done a clean wipe of drivers and reinstalled them and the problem still remains the same. Why my PC crashed? Do you know the specific reasons?

- Question from elevenforum.com

Why Does My PC Keep Crashing

What does computer crash mean?

PC crash means that the computer not working properly, especially when you are writing article, playing games, watching videos, etc. Why does my computer keep crashing? After reading many related articles, we have concluded the following reasons:

The computer or hard drive is overheating.
The CPU is not working properly.
The system files are damaged.
The driver is out of date.
There're some file fragments.
The viruses are attacking your PC.
The RAM space is insufficient.
There are bad sectors on the hard disk.
There's not enough space on C drive.
The computer hard drive is full or damaged.

How to operate when PC crashes

After knowing why does my computer keep crashing on Windows 11/10/8/7, you may want to learn how to get out of it. In this section, we will share 12 practical methods for you.

▶ Method 1. Cool down the computer

When computer hardware like the PC motherboard and CPU overheats, computer freezes will occur, and even the life of the PC will be shorted. Therefore, when the computer overheats, you need to cool it down in time.

When using the computer, you can open the chassis, enhancing the cooling effect. If it’s a laptop, you can buy a cooling fan.

▶ Method 2. Check hardware connections

You should check whether the hardware connection on the PC is stable. Because the hardware may loosen during the moving process, such as the loose of memory sticks, etc., which will eventually cause the computer to crash.

▶ Method 3. Check the system files

System files refer to files created automatically during the installation of the Windows, they can maintain the stability of the PC system. Once they’re damaged, you may encounter PC crashes. Here’re the steps to check and repair the system files.

Step 1. Click "Start" and type "cmd", then choose "Run as administrator".

Run As Administrator

Step 2. In the new window, type "sfc /scannow" and press "Enter" to check the health condition of the system files.


Step 3. Besides, you can repair the system files with Dism tool: Input "Dism /Online /Cleanup-Image /RestoreHealth" and then press "Enter".

DISM Check Repair Files

▶ Method 4. Update driver

If the hard drive is outdated, your computer may crash. So you can try to update the hard drive.

Step 1. Open the Device Manager by pressing "Windows" and typing "device manager". In a new window, click "Disk drives".

Step 2. When you see the following interface, right-click the target drive and click "Update driver".

Update Driver Device Manager

Step 3. You should choose a method to search for drivers, click "Search automatically for updated driver software".

Search Update Driver Software

▶ Method 5. Run Troubleshooter

Not sure why your computer crashed? The Windows Troubleshooter can check if there's any problems with your PC. Details are as follows:

Step 1. Open the Settings, then click "System" and "Troubleshoot".


Step 2. In the new window, click other troubleshooters and "Run" in turn.

Click Run

▶ Method 6. Defragment the disk

In the HDD-installed PC, if there are too many file fragments, the PC may keep crashing. You can try defragmenting the PC hard drive.

Step 1. Press "Windows", then type "defragment and optimize drives" and press "Enter". 

Optimize Drive Tool

Step 2. In the "Optimize Drives" window, choose the drive you want to defrag and click "Optimize".

Optimize Drive

▶ Method 7. Check PC in Safe Mode

In order to find out the reason for the PC keeps crashing, you can start your PC in Safe Mode, and then configure applications that you think may be problematic.

When the PC works normally after starting in safe mode, you need to uninstall the wrong software. Here are the correct steps.

Step 1. Press "Windows+ R", then type "regedit" and click "OK".


Step 2. In the Registry Editor window, locate to the path "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\".

Step 3. Right-click "Minimal" and click "New", then choose the "Key" option. If you are in network safe mode, right-click the Network instead.

Click New

Step 4. Rename the new key to "MSIServer".

Rename New Key

Step 5. Then type "Service" in the Value data section, changing the default data value to Service.

Change Service

Step 6. Close Registry Editor, then uninstall the program, the issue can be fixed.

▶ Method 8. Remove virus

Viruses attacking the computer will cause it to keep crashing. Please use Windows built-in CMD or download a safe antivirus tool to remove viruses.


▶ Method 9. Upgrade RAM

RAM is short for Random Access Memory. It is often used as a temporary data storage medium for Windows or other running programs. If there's not enough RAM to support the running programs, the PC may freeze when running multiple programs. So you can upgrade RAM and prevent the PC from crashing.  


▶ Method 10. Repair bad sectors

Why does my computer keep crashing? Bad sectors will affect the operating efficiency of the PC. Especially the bad sectors on the C drive will cause unrecoverable errors in Windows, and eventually cause the computer to crash.

Therefore, you need to check and fix bad sectors. Here, you can use AOMEI Partition Assistant Standard, it is  a third-party free software. This powerful hard disk manager will test the hard disk health, if there are bad sectors on the hard disk, it will automatically repair them.

Download Freeware Win 11/10/8.1/8/7/XP
Secure Download

Step 1. Download this free tool, right-click the target drive and click "Check Partition".

Check Partitions

Step 2. Choose "Check partition and fix errors in this partition by using chkdsk.exe" and click "OK".

Check Partition Fix Errors

Step 3. Wait patient and click "OK" when the task is finished.

Click OK

▶ Method 11. Extend the C drive

A slow C drive can threat data security, and it often leads to PC crashes. You can upgrade to the Professional Version to use "Allocate free space", try to increase free space for it.

Download Demo Win 11/10/8.1/8/7/XP
Secure Download

Tip: When the hard drive is in poor health, you can also select "SSD Alignment" (for SSD) and "Disk Defragment" (HDD) according to the actual situation to optimize the hard drive.

Step 1. In the main interface, right-click a drive with enough free space, click "Allocate Free Space".

Allocate Free Space

Step 2. In the new window, set the allocated space and destination drive, and click "OK".

Allocate From D To C

Step 3. Click "Apply" to add free space to the target drive.


Note: To make Windows Server PC woke better, you can try the Server Version to manage your PC.

▶ Method 12. Upgrade the current PC hard drive

If your current PC hard drive is HDD, you can consider upgrading it to a more practical SSD. Because when the hard disk is aging or damaged, there will be a problem of computer keep crashing.

Step 1. Connect the new SSD to the PC with a SATA to USB adapter. Click "Clone" option and select "Clone Disk".

Copy Wizard

Step 2. In the popped window, tick "Clone Disk Quickly" and click "Next". 


Step 3. Choose the old disk and click "Next".

Source Disk

Step 4. You need to select the new SSD, tick "Optimize the performance of SSD" and click "OK".

Target One

Step 5. Then edit the disk and click "Next".


Step 6. Click "Apply" and "Proceed" to perform this disk migration.



Why does my computer keep crashing? In this post, we analyzed the possible reasons. And we shared 12 methods to fix this confusing issue, including check system files, clean up viruses, repair bad sectors, etc. If you meet the disk errors, please try AOMEI Partition Assistant, it can easily solve your problems.

Tina · Staff Editor
Tina is an English editor of AOMEI Technology. She has a positive attitude and full of energy. On her work, she always keeps thinking to figure out the solutions for users' problems, and writes the answers so that can help someone. In her daily life, she likes to sing, watch TV and sleep. She always being grateful and happy to all the things happened and all the people encountered.