Samsung Data Migration failed to retrieve source disk
“I am trying to replace current hard drive which serves me for five years long with a
new Samsung 850 EVO SSD. I followed the guide to connect SSD to my computer and run
Samsung Data Migration. Nevertheless, the cloning process aborted and I got an error
message: Cloning failed. Failed to retrieve source disk information. Please help. I
spent too much time on configuring my PC and don’t want to lose the personal
settings. Cloning is the best because I don’t need to reinstall anything. Any help
Have you encountered the same issue when you clone hard drive or SSD to Samsung SSD
with Samsung Data Migration? That error occurs mostly with Samsung 850 EVO series
SSD according to online help posts. Well, what on earth caused the problem?
Samsung cloning failed to retrieve source disk information: why and how to fix?
As a matter of fact, disk cloning failure caused by different causes in different
situations. However, following listed reasons could be general reason for “Failed to
retrieve source disk information” with Samsung Data Migration.
-->Fix: run a disk check on your source hard drive.
-->Fix: download Samsung Magician to test if you
have a well functional SSD. Or, you can connect it to another computer to see if it
works or not.
-->Fix: delete useless files such as junk
files and temporary files. Defragment you source hard drive.
-->Fix: it is suggested to do data migration
on laptop via backup & restore method to ensure successful cloning and booting.
That is, you may need another free hard drive
-->Fix: go to Samsung official website to download the latest version.
-->Fix: find the dedicated manufacturer disk
cloning software for your SSD. If you don’t have one, keep reading.
Above causes and fixes are common strategy for “Failed to retrieve source disk
information” in Samsung SSD operation. If you still cannot solve the trouble with
those solutions, you may need another powerful and professional data migration
Quick fix for Samsung migration failed to retrieve source disk information
AOMEI Partition Assistant Standard is free
data migration software that works great in cloning hard drive to Samsung SSD.
You’re allowed to clone large HDD to smaller SSD, vice versa, as long as target SSD
can fit all used data on HDD. In the way of cloning, you can decide to clone only
used part to SSD or clone every sector with Sector-by-sector Copy mode.
With AOMEI Partition Assistant, you can perform disk cloning without booting Windows
with Create Bootable Media feature, so that you can shorten cloning time and reduce
the probability of failure caused by software conflict. What’s more, you’re allowed
to clone only OS to target SSD, which is very useful when you want to use SSD for
OS and HDD for storage on a PC.
It has a user-friendly interface and easy-to-use Wizards. Free download (Windows 10, 8, 8.1, 7, Vista, XP
supported) this cloning software and solve “Samsung Data Migration error failed to
retrieve source disk information” in another way.
Steps to clone hard drive to Samsung SSD in Windows 10
In the first place, backup important files before you start. Cloning won’t cause data
loss but you cannot be more careful with your precious data.
Step1: connect Samsung SSD to your machine and make sure it is
detected. Install and start AOMEI Partition Assistant.
Step2: right click the disk where system installed at main interface
and select “Copy Disk” at the top of menu.
Step3: choose copy method based on the instruction and your
situation. If there are bad sectors on source disk, “Copy Disk Quickly” will be the
Step4: now, select your Samsung SSD as target disk. You might want
to check the box “Optimize the performance of SSD” to improve Samsung SSD’s
Step5: edit partitions on Samsung SSD if you want to. Note that this
step will not be available if you have chosen “Sector-by-sector Copy” before.
Step6: preview the virtual result. Click on “Apply” and then
“Proceed” after your confirmation. A reboot is required.
Step7: shut down your PC and swap hard drive with cloned Samsung
SSD. You may want to take a picture for machine inner structure before your swap.
Reformat old hard
drive if you want to use it as extra storage. Do not format unless you
make sure everything on new SSD works perfect.
AOMEI Partition Assistant Professional supports
to clone hard drive to SSD between MBR and GPT partition styles.
Problem can be easily solved when you encounter Samsung Data Migration failed to
retrieve source disk information next time. Actually, Samsung Data Migration is a
helpful utility when it functions well. However, it is not a bad choice to turn to
another tool when it disappoints you sometimes. After all, the ultimate goal is to
solve the problem.