By Irene / Last Updated October 27, 2023

Scenario: My Windows 11 system crashes randomly

 

My Windows 11 system crashes randomly occasionally for about 2 months now and when it first started, it was just when loading up the computer so after a few tries it was ready to go. But it started to crash and freeze again. I cannot even load up any videogames and also crashes a lot at startup. I've tried countless solutions and they've never worked. Is there anybody can help me to fix Windows 11 freezes randomly or crashes issue? Thx a lot.

- Question from Tom’s Hardware

Windows 11, Microsoft's latest operating system, is not immune to occasional problems. One particularly vexing issue experienced by some users is random crashes or freezes, which can be extremely disruptive, especially during activities like gaming or crucial work.

pc ran into problem

When Windows 11 crashes randomly or freezes unexpectedly, it often manifests as a blue screen of death or a failure to boot. The screen becomes unresponsive, rendering the mouse and keyboard useless, and can disrupt any ongoing software operations.

If you've been wondering about the causes of these random Windows 11 freezes and crashes, this article delves into the root of the problem and offers effective solutions to resolve the issue."

Why does Windows11 keep randomly crashing?

The issue of Windows 11 random restart, freeze or crash can be attributed to various factors, but they typically stem from issues related to hardware and software. Some common reasons for persistent computer crashes include, but are not limited to:

• Overheating of the display, power supply, or CPU
• Presence of bad sectors on the hard disk
• Loose internal hardware components
• Incompatibility between software and hardware
• The system partition running out of space
• Limited capacity of RAM
• Corrupted or outdated drivers
• Virus or malware infections on the computer

Please note that this is not an exhaustive list of potential causes, but it highlights the commonly encountered reasons for computer crashes.

Solve Windows 11 freezes and crashes without a third-party tool

As we list the possible reasons before, you can try to figure out the causes and then follow the ways to solve that.

Way 1: Keep a proper temperature of your computer

Excessive heat buildup in the motherboard, CPU, and inadequate heat dissipation can lead to system crashes. To ensure stable computer operation, it is crucial to maintain good ventilation and proper temperature.

Efficient heat dissipation is crucial for the CPU's stability. During the summer months, it is recommended to open one side panel of the computer case to enhance heat dissipation. For laptops, using a cooling fan or cooling pad is advised to mitigate heat-related issues.

cool down the computer

Way 2: Regularly clean dust accumulation

Over time, computers and laptop hardware tend to accumulate dust. This dust accumulation can severely impact heat dissipation, leading to decreased computer performance. For instance, excessive dust on the floppy drive head or optical drive laser head can result in read and write errors, potentially causing system crashes. Therefore, it is necessary to regularly clean the hardware components of your computer to remove dust and maintain optimal performance.

cotton swab remove dust

Way 3: Check hardware connections

When a computer is moved, vibrations can cause internal hardware components to become loose. For example, memory bars may experience poor contact due to loosening, resulting in system crashes. It is important to avoid subjecting the computer to severe vibrations during transportation to prevent hardware disconnections. Regularly checking and ensuring secure hardware connections can help maintain stability and prevent crashes.

ensure hardware connection

Way 4. Disconnect all external devices

The random crashing problem of your PC may be caused by faulty connections with external devices. To address this, it is recommended to disconnect all external devices such as SSDs, USB devices, headsets, and even the mouse and keyboard.

Way 5. Update device drivers

According to feedback from Windows 11 users, there have been instances where Windows 11 22h2 crashes after an update. The likely reason for this issue could be an incompatible driver or hardware. To address this problem, follow the steps below:

Step 1: Press the "Win+R" key simultaneously to open the Run dialog box. Type "devmgmt.msc" and press "Enter" to open the Device Manager. Look for "Disk drives" and right-click on each drive, selecting "Update driver" from the menu that appears.

device manager disk driver update

Step 2: Locate "Display adapters" in the Device Manager, right-click on your graphics card, and choose "Update driver".

update graphic card

After completing these steps, restart your computer to apply the changes.

Way 6. Turn off fast startup

Step 1. Press “Win+R” together and input “Control” with hitting “Enter” to open Control Panel.

control panel programs

Step 2. Choose “Hardware and Sound” > “Power Options”.

hardware and sound

Step 3. In this interface, click “Choose what the power buttons do”

choose what power buttons does

Step 4. Choose “Change settings that are currently unavailable”.

change settings that currently unavailable

Step 5. Uncheck “Turn on fast startup”, click “Save changes”.

turn off fast startup

Way 7. Run DISM to fix Windows 11 random restart

Step 1. Search “CMD” in the Windows search box, right-click the best match, select “Run as administrator”

Step 2. Type the following order in cmd windows and press “Enter” after each one:

• Dism /Online /Cleanup-Image /CheckHealth
• Dism /Online /Cleanup-Image /ScanHealth
• Dism /Online /Cleanup-Image /RestoreHealth

cmd restore health system

Step 3. Wait for a while to finish.

After that, reboot your PC to save changes and check if Windows 11 freezes randomly issue disappears.

Way 8. Scan for viruses or malware and delete them

A virus, malware, or malicious software could cause your computer to crash. To keep your computer healthy, you need to scan for viruses or malware regularly. Please turn to Windows Defender or some reliable third-party antivirus software. Also, make sure your antivirus software is running regularly and up to date.

windows defender virus threat protection

Way 9. Launch system restore and reinstall

Launching system restore and reinstall is a common way in Windows 11 system issues fixing. It can play an important part in solving Windows 11 random start.

Step 1. Hit “Win+R” and type “sysdm.cpl”. Press the “Enter” key.

sysdm cpl

Step 2. Select “System Protection” and choose “System Restore”.

system restore with restore point

Step 3. Click “Next” and select the desired “System Restore point”. Then follow the instruction to finish the procedure, click “Yes” if there is a warning window.

system restore warning

Way 10. Add RAM or cleanup background programs

If your PC doesn't have sufficient memory, running multiple programs simultaneously in the background can lead to freezing as the system resources become inadequate. To address this issue, you may need to increase the amount of RAM. Having more memory enhances the smoothness of multitasking.

Another approach is to eliminate background programs to free up resources, which prevents freezing caused by running multiple programs concurrently. To do this, open Task Manager, right-click on the running programs, and select "End task".

end task windows 11

Fix Windows 11 crashes and freezes randomly with an all-in-one tool

To figure out the causes and try to find the targeted solutions can be a little difficult for some computer novices. Besides, there are risks of data loss by making system-related modifications. So, if you want to fix Windows 11 system crashes randomly in a more safe and effective way, you can choose an all-in-one tool.

AOMEI Partition Assistant Professional is a computer management expert, which is designed for managing hard drives and partitions. You can check troubled drivers, resize the system partition to get more free space, and many pragmatic functions to help you save your computer. Let's use it for PC freezes randomly Windows 11.

Download Pro Demo Win 11/10/8.1/8/7/XP
Secure Download

Way 1. Check the drive

System crashes can have various causes, including hardware issues, faulty drivers, malware infections, and software conflicts. You can use the feature "Check partition" to scan the file system for errors, bad sectors, and other issues that might lead to Windows 11 freezes randomly.

Step 1. Install and launch AOMEI Partition Assistant Professional. Next, right-click on the partition you wish to check and select "Advanced" > "Check Partition".

Chck partition

Step 2. You will be presented with three options for checking errors:

• Check partition and fix errors in this partition by using chkdsk.exe
• Check partition for errors by using chkdsk.exe
• Check whether there is a bad sector on the partition

We recommend choosing the first option as it not only identifies problematic areas in the partition but also resolves them.

Fix error

Notes: If you have any running programs, a warning window will appear. Please carefully read the warning and choose "Yes" or "No" based on your situation.

Step 3. The checking and repairing processes will typically complete within a few seconds or minutes. While the operation is underway, you can view details in a pop-out window. Click "OK" to finish the task.

Check completely

After the check and repair, the problem may be resolved.

If the repair does not resolve the issue, you can consider extending the C drive as the next step. AOMEI Partition Assistant Professional can also assist you in this process.

Way 2. Extend system drive space

Unlike Disk Management and CMD, which have various limitations (e.g., inability to extend drives without unallocated space or if the unallocated space is not adjacent to the drive you want to enlarge), AOMEI Partition Assistant allows you to bypass these restrictions by offering convenience and straightforward operations.

Option 1. Allocate Free space
Step 1. Launch this multifunctional tool and right-click on a partition that is with enough space, then choose “Allocate Free Space”.

Allocate Free Space

Step 2. In the small window, you can decide how much space to be added to C drive. And click “OK” when you finish it.

Allocate From D To C

Step 3. At last, you can preview the outcome on the main interface, and remember to click “Apply”, so the change will be executed.

Apply Allocate Free Space

Option 2. Move installed apps to another drive
Step 1. Install and launch Partition assistant, click “Free up”, then select the “App Mover” feature.

App mover

Step 2. In the new window, click “App Mover”. If you want to move folders, you can choose "Move Folders".

Two options

Step 3. In the new window, you will see all partitions, and the number and size of installed programs on every partition will also be displayed. Select one partition that you want to move applications from and click "Next".

Select partition

Step 4. Choose the applications you want to move and select the target location, then click "Move".

Tick app

Step 5. In the pop-up window, you need to confirm forcibly closing running applications when moving starts. Click "OK" to begin the process.

OK

Warning: To ensure the apps run properly during the moving, please don't move or delete files by yourself in the source and target directories. Just leave it all to the software.

If you also want to know how to move installed programs to another drive in Windows 7/8/10/11 or an external hard drive, now you know the answer.

Way 3. Scan your PC to remove virus and malware

It's beneficial to regularly have a thorough and comprehensive cleanup of your computer. This practice ensures timely removal of any suspicious files that may have accumulated. By doing so, you can prevent virus and malware from causing your Windows 11 crashes randomly.

Step 1. In the main interface, click "Free up" > "PC Cleaner".

pc-cleaner

Step 2. In the pop-up window, click "Start Scan" to scan for junk files.

start-scan

Step 3. Wait until the scanning process completes. If you want to stop, just click "Cancel Scan".

scanning

Step 4. After the scan is completed, all kinds of available junk files will be listed. Then, tick the options you want to clean, then click "Clean All" to begin the cleaning process.

after-scanning

Step 5. When you see a correct symbol displayed in the interface, you can click "Back" to exit the Window.

cleanup-finish

Final words

This solutions collection provides 13 practical and useful ways for fixing Windows 11 system crashes randomly. As we can see, directly use AOMEI Partition Assistant can be the most effective method.

This powerful tool can also convert system disk between MBR/GPT, migrate OS to SSD to improve Windows 11 performance, clone disks, and so on. Windows Server 2003, 2008 (R2), 2012 (R2), 2016, 2019, 2022 and SBS 2003, 2008, 2011 users can choose the Server Edition to enjoy convenience.